Refund policy

Hassle Free Returns

Merchandise may be returned for a Gift Card that will be sent to the e-mail address provided at checkout and you may then apply this to your next order!
No restocking fees.

ALL RETURNS MUST BE BACK TO US IN 7 CALENDAR DAYS FROM THE DATE OF SHIPMENT TO YOU! This date is located on your tracking email that you will receive with your shipment of the order. Orders received AFTER 7 calendar days will NOT be accepted, period. All SALE items are FINAL and cannot be returned. 

All items discounted 20% or more are FINAL SALE and cannot be returned!
If you need a different size in your item, please email us to see if another size is available. We offer an even exchange in this case with splitting the shipping cost (if applicable). If your size is sold out, we will offer an in-store credit for the full amount given via electronic Gift Card only. 

All Returned items must remain un-washed, un-worn, and with the original sewn in tags still intact.

No perfume, deodorant, makeup stains, pet hair, or any odors should be on the clothing. Inspection of your item will be performed before your gift card is e-mailed.

Not sure if your item is returnable? Shoot us an email, we'd be happy to help southernturtle2021@yahoo.com